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Texas Unemployment Information – Benefits, Eligibility etc.

Filing for unemployment can be a somewhat confusing task. You have to make sure you know all of the eligibility requirements, important phone numbers, and much more. If you’re considering filing for unemployment in Texas, it is very important that you take note of all the information below to ensure that you can successfully receive your benefits with little to no delay. Important links and resources can be found at the end of this article.

Texas Unemployment Eligibility

The Texas Unemployment Compensation Act, Title 4, Subtitle A of the Texas Labor Code outlines the guidelines and rules for receiving Texas unemployment benefits. The requirements fall under three main categories (reason for unemployment, past wages, and your current search for employment). These requirements are as follows:

  • Reason for Unemployment: The reason for your unemployment must be through no fault of your own (i.e. laid off from lack of work hours, quit job for medical issues, etc.) If you were terminated for a non-work related violation you may still be eligible.
  • Past Wages:You must have documented proof of wages for at least two of your base calendar quarters. Also, your total base period wages must be 37 times your weekly benefit amount. If you have previously applied for benefits, you must have earned at least 6 times your new weekly benefit amount since the last time you qualified for benefits. For example:
    • You filed for unemployment in January 2013
    • You file for unemployment again in July 2013
    • You get approved for $300 a week
    • Between January 2013 and July 2013 you have to have earned at least $1800
    • Current Employment Search: To receive ongoing benefits you must actively search for work every week, be willing and able to work full time, accept suitable work, and be registered at http://workintexas.com.

You must meet all of the requirements above in order to qualify for benefits. If you have any questions regarding whether or not you meet the criteria, you may call Tele-Center toll free at 800-939-6631.

Applying For Texas Unemployment

One of the biggest advantages you have in filing for unemployment in Texas is that you’re able to complete the application online with the Texas Workforce Commission by visiting http://www.twc.state.tx.us/ui/unemployment-benefits-services.html. Optionally, you may contact the Tele-Center office at 800-939-6631. The office hours are Monday-Friday from 7AM-6PM central time.

Prior to filling out the application it’s a great idea to have all of the necessary paperwork by your side because you will be required to provide a good deal of personal information to help verify your application. The information you will be asked for includes:

  • Name and address of your last place of employment
  • Beginning and ending date of your last employer
  • Information regarding you last payment wages
  • Number of hours worked and pay rate if you worked during the same week you’re applying for unemployment
  • Alien Registration Card (for non U.S. citizens)

In order to apply for benefits online, you will need to set up an online account. This is simple and can be done at http://www.twc.state.tx.us/ui/unemployment-benefits-services.html.

It’s important to note that after your application has been submitted you will not be able to edit anything. If for any reason you need to make a change you must call the Tele-Center the next business day at 1-800-939-6631 to see if anything can be done.

After the Application

Once you have completed your application, you must allow at least 2 business days for the TWC to review your application before you check on the status of your unemployment claim.

You must register for work online at www.workintexas.com or at a Texas Workforce Center within 3 days of filing for unemployment.

 

Receiving your benefits

Once you’ve been approved for your unemployment benefits, the next step will be to start receiving your payments. You have two options for getting your payments.

1: Direct Deposit into your Bank Account

2: TWC Visa Debit Card

By default, your payments will be made via the TWC Visa card. In order to receive direct deposit, you must request it at www.ui.texasworkforce.org. You will need your 9 digit routing number and your bank account number. This information can be found at the bottom of your checks or you can contact your bank. You have to wait 1 business day after you apply for unemployment in order to change your payment options.

How Much Can I get?

The amount of benefits you receive will depend upon a few factors. The TWC relies on your base salary mostly. Your weekly benefits will range from $61-$426 depending on the amount you earned at your previous employer. Once you’ve been granted your benefits you will receive a Statement of Benefits that outlines your potential payment amount. You can claim your benefits 10-26 weeks.

You can use the benefits estimator to see what your potential benefits will be:

https://services.twc.state.tx.us/UBS/changeLocale.do?language=en&country=US&page=/benefitsEstimator.do

Appeals

If you’re ever in a situation where you disagree with the ruling of the Texas Workforce Commission, you have the ability to petition for an appeal. The TWC has a 3 step appeals process that includes:

1: Appeal to the Appeal Tribunal: Fax or mail your appeal letter to the TWC appeals office. You cannot email an appeal. If you have any questions in regards to appeals email appeals@twc.state.tx.us.

  • Fax number: (512) 475-1135
  • Address:

AT Appeals Department
Texas Workforce Commission
101 E. 15th Street, Room 410
Austin, Texas 78778

2: Appeal to the TWC: If you’re not satisfied with the AT you may file an appeal with the TWC within 14 days of receiving the decision of the AT. You must fax/mail this letter as well. In your appeals letter you should include your name, SSN, address, date the TWC mailed you the decision letter (include a copy of the letter if possible), and must be signed and dated.

  • Fax number: (512) 475-2044
  • Address:

CA Appeals Department
Texas Workforce Commission
101 E. 15th Street, Room 678
Austin, Texas 78778

3: Motion for rehearing/Appeal to civil court: Your final option in the appeals process is to motion for a rehearing within 14 days of receiving the decision from the TWC. In order to get the rehearing, you must be able to show that you have new pertinent information about your case, explain why you did not submit this information before, and why you think this information will affect the decision. You may also appeal to your local civil court 15-28 days after receiving the TWC decision letter.

Useful Resources

If you have any questions regarding Texas unemployment benefits, you may contact the Texas Workforce Commission. Here are some links that should help you:

Texas Workforce Commission

Website: http://www.twc.state.tx.us/

State Phone Number: 512-463-2222

Email: fill out form here https://services.twc.state.tx.us/UBS/contactUs.do

WFC Offices: http://www.twc.state.tx.us/dirs/wdas/wfc_list.pdf

List of Workforce Development Boards: http://www.twc.state.tx.us/dirs/wdbs/wdbweb.html

Find the Nearest WFC office near you: http://www.twc.state.tx.us/dirs/wdas/directory-offices-services.html

Request payments, get payment info, get general information, or check on the status of a claim:

Tele-Serv: 800-558-8321

  • Live service available Monday-Friday from 7AM-6PM Central time
  • Automated message available 24/7

Customer service

Tele-Center: 800-939-6631

  • Monday-Friday 7AM-6PM Central Time

TWC FAQ

https://services.twc.state.tx.us/UBS/changeLocale.do?language=en&country=US&page=/portalfaq.do#whatdoesAFB

Benefits Chase Debit Card Support
Phone: 866-865-1273
Web: http://www.chase.com

Find Jobs in Texas
http://www.texas.gov/en/discover/Pages/topic.aspx?topicid=/jobs

Unemployment Insurance
http://www.benefits.gov/benefits/benefit-details/1822/

Texas Temporary Assistance for Needy Families (TANF)
http://www.benefits.gov/benefits/benefit-details/1679/

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