North Carolina Unemployment Information – Benefits, Eligibility etc.

North Carolina UC (Unemployment Compensation) benefits provide temporary compensation to individuals who fulfill all the eligibility requirements of North Carolina Law. North Carolina Employment Security Commission administers the unemployment insurance program in accordance with the Federal guidelines.Seal of North Carolina


Here are some of the basic requirements for collecting the unemployment benefits in North Carolina:

  • You must have worked in North Carolina. The Employment Security Commission is responsible for publishing requirements for time worked and wages earned during a specific time period, also known as the “base period.”
  • You must be unemployed through no fault of your own. The North Carolina Law defines it very clearly that you should not be unemployed as a result of quitting your job or being rightfully fired.
  • You have to file ongoing claims. Moreover, every question related to your continued eligibility should be responded to properly.
  • Any earning from work has to be reported.
  • You have to report any job offers you get during the claim period.
  • The reasons for unemployment must be reported accurately
  • You must be ready and willing to work
  • You must register with the Division of Workforce Solutions, North Carolina.
  • You should be actively searching for a new job
  • Meet any other eligibility requirement of North Carolina Law in order to get the unemployment compensation benefits

The applicants for North Carolina UC benefits must have worked for an employer who paid into the NC unemployment program. Moreover, the applicants should have received wages in at least two quarters of the base year.

Eligible individuals should also have earned at least 6 times the average insured weekly salary throughout the base year. The exact duration and amount of unemployment benefits are determined based on info provided by the claimant.

The Employment Security Commission uses a term “base period” for determining if you are eligible for the benefits or not. Normally, a person has to work for first 4 of the total 5 quarters, which indicates that if a person worked for no less than twelve months out of sixteen, he/she is eligible for the benefits.

How to apply

You may file for unemployment benefits in North Carolina online or by phone. If you wish to file by phone, you can call 1-877-841-9617 any day of the week. You may file online here.

There are 3 steps that are needed to be taken in order to receive unemployment compensation in North Carolina.

  1. You will have to register with the North Carolina Division of Workforce Solutions
  2. You will have to file a claim for every calendar week of UC benefits you request
  3. You need to seek a job actively during the weeks for which you claim unemployment benefits

Before you begin the application process, make sure:

  • You should collect the name and address of the employer you last worked for.
  • The dates of your most recent employment need to be reported. You can do it easily by collecting W2s and pay stubs.
  • Be prepared to show and prove that your unemployment is not your fault.
  • Do not forget to keep any written notification of your termination, layoff, or severance that you might have received.


Filing an appeal against your determination decision is fairly simple in North Carolina. There is no required form. Your letter of determination will state where to send your appeal to. If you have any questions and are unable to reach the office stated on your determination, you may contact:

Appeals Section
Division of Employment Security
Post Office Box 25903
Raleigh, NC 27611-5903
Telephone No.: 919-707-1060
Fax No.: 919-733-1228
E-Mail Address:

For more information on appeals, you can review this FAQ.


North Carolina UC benefits are usually based on the earning of an individual during the base year. Generally, North Carolina benefits range from $45 to $476 a week. Moreover, these benefits are subject to Federal Income taxes. You are given the choice to withhold taxes from your unemployment check.  You can estimate your potential benefits amount here.

You can claim unemployment benefits in North Carolina for up to 26 weeks. The duration can be increased or decreased by the state depending on the general economic circumstances.


If you are looking for further information, you can visit the official website of North Carolina Unemployment Security Commission at

NCESC Phone number


DES mailing address

P.O. Box 25903
Raleigh, NC 27611-5903

DES central office

700 Wade Avenue
Raleigh, NC 27605

Weekly certification phone number


Appeals Inquiry



For online registration visit the following website:



15 Comments to “North Carolina Unemployment Information – Benefits, Eligibility etc.”

  1. I need to know if I can collect unemployment for my employment.

  2. I have applied for nc unemployment was denied now live in nj never got a determination letter need something to show new jersey I applied in nc for north Carolina, nothing went to a lawyer, who told me to write to commissioner of unemployment cert and regular letter. Please send something through e-mail so I can show nj I filed.

  3. How do I owe money???? Why does it say I have a overpayment???

  4. Job was terminated with out any explanation or any chance for me to explain

  5. Can i apply for unemployment after being laid off after one week.

  6. Could I collect unemployment benefits if I moved from p.a. To n.c.?

  7. I have been receiving unemployment for a month now. This week however, I receive my last paycheck from y job I haven’t worked in over a month. Can I still claim unemployment for this month, since I am searching for work, and haven’t worked this week?

  8. They said i was overpaid & i want to know why, I faxed my information, thank you.

  9. Name says:

    I had verbally turned in my notice and was ask to give them 30 days so they could find a replacement. About a week or 2 afterwards, my employer came to me with a pay rate increase to stay. We mutally decided at that time ok. Then on the last day of the month, I was called into the GM’s office, given a thanks for prior work done well and told I would be paid through the next pay period and give a 500 severance for helping them through the month of notice. I was also given a letter for recommendation for my work excellent ethic and dependability at that time to use to help me get another job. I was floored that I was let go and lied to after the mutual agreement to stay. After about 6 or 7 weeks I was awarded unemployment benefits and paid back to the when I filed my initial claim. Now the ex employer has appealed the decision. I have since filing, found another job and cannot take a hour of work time to do a telephone interview for this appeal. I do not know what to do. My ex employer is a cheat and a liar and I feel this is unjustified and need guidance as what to do next. I did send a request to postpone the interview, but have been reissued another date and time which again, I have another job and cannot take this phone interview during my hours I am at work and do not want to jeopardize my new employment because of it. Please, any advice is greatly appreciated.

  10. chris says:

    I just got let go because boss says my work is shotty..i do autobody repair and have 33 years experiance 2nd to none in the field…its because the new writer…MEXICAN…does not like me and has had it in for me aince hea been there..i had a come back because a new head light was not working and i accidently scratched a car i was working on…2 re do s in 2 years and now my work is not up to par…im wanting to file unemployment on this company but ive never filed in my life and dont know where to start…i have a winner here and i know it …should i get a lawyer …or go on my own

  11. Mary says:

    Who determines how long you can receive benefits, especially when you have searched for jobs, gone to interviews and been turned down because you were either over qualified or you don’t have the proper credentials for the jobs you are applying for. I have applied for numerous jobs and now I have been told I have exhausted my benefits after only 15 weeks.

  12. Dejah says:

    I live in Arden, NC and now both parents are unable to care for themselves. I have a temporary job and have to relocate to Kinston, NC to care for them. There is no one else & I have to move there in October be cousin that is there has to go back to work in another state. Will I be able to get my unemployment benefits.

  13. Brenda says:

    Wanted to know if you can get benefits if you have to quit your job due to employer changing job duties to impossible terms? Such as work 7 days a week,8-10 hours or more every day. Plus lots more.

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