Nevada Unemployment Information – Benefits, Eligibility etc.

Nevada unemployment insurance is meant to replace income on a limited, temporary basis. The program has two goals: to maintain economic stability during a recession; and to help those who lose their jobs.Seal of Nevada

As is the case in all states, Nevada unemployment benefits are subject to strict rules and guidelines enforced by the state. In Nevada, unemployment is managed by the Department of Employment, Training and Rehabilitation (DETR). Before filing for unemployment benefits in Nevada, it’s important to know about eligibility requirements, where to go for help, and what information you will be asked to provide. Being informed and prepared will increase your chances of having your unemployment benefits claim approved.

Eligibility

Before applying for unemployment benefits in Nevada, your eligibility status must be determined. The requirements in Nevada closely resemble those of other states, and include, but are not limited to:

  • You must be unemployed through no fault of your own
  • You must be physically and mentally able to work when you file a claim
  • You must be available to look for and accept work in line with your usual occupation
  • You must have earned enough within the base period* of your claim
  • You must not be employed full-time
  • You must not refuse work that is offered to you

*The base period is the twelve-month period established by law during which you have been paid wages. Find more information here: http://www.detr.state.nv.us/ESD%20Pages/glossary.htm#BASE_PERIOD

The initial requirement—being unemployed through no fault of your own—is fairly straightforward. It typically applies to layoffs, reduction in hours due to lack of work, your company going out of business, or the company being sold and reducing the workforce.

While illness or injury could also cause no-fault job loss, they do not make you eligible for unemployment benefits. In the case of injury or illness, you must file a workmans compensation claim.

In addition, you may still be eligible for unemployment benefits if you voluntarily left a job due to a hostile work environment, harassment, or other similar circumstance. However, these types of claims would require an investigation, and payment of your benefits could be delayed, but would most likely be made retroactive to the date of separation if the investigation proved misconduct on the part of the employer.

If you are dismissed from your job due to misconduct on your part, you may still file a claim for unemployment benefits. However, your former employer will likely deny your claim, in which case, if you believe you have been falsely accused, or wrongly denied unemployment benefits, you may appeal the decision.

How to Apply

While it’s still possible to apply for benefits in person and over the phone, you also have the option of filing a claim online. You must provide information such as:

  • your social security number
  • names and addresses of your last two employers
  • dates of employment for your last two employers

You will also have to provide information about the circumstances under which you lost your employment, and whether you have sought any new employment.

File a claim for Nevada unemployment benefits here: http://www.ui.nvdetr.org/UI_Agreement.html

If you prefer to file by phone, you may use one of these numbers:

Northern Nevada: (775) 684-0350
Southern Nevada: (702) 486-0350
Long Distance or Interstate: (888) 890-8211

Unemployment Payments

If you are approved to receive Nevada unemployment benefits, you will most likely be issued an EPPI card. Many states, including Nevada, use the EPPI card to issue unemployment benefits. It’s a prepaid debit card, but because it has either a VISA or MasterCard logo, it can be used practically anywhere for nearly anything from groceries to gas to other household bills, and even at ATMs.

This is the preferred method of issuing benefits because it’s more secure than mailing checks, and provides beneficiaries with immediate funds when the card is reloaded. It also saves the DETR money that would otherwise be spent printing and mailing checks.

Find out more about the EPPI card here: http://www.eppicard.com

vIf you’d rather receive your unemployment benefits via a method other than the prepaid debit card, you’ll need to call DETR and speak to a customer service representative.

Weekly Certification

Once your unemployment claim has been approved, you must certify your status on a weekly basis in order to continue to receive benefits. This is to prevent people from receiving benefits even after they’ve found new work. In addition, you must remember to certify weekly. If you don’t, your unemployment benefits payments may be delayed. The weekly certification process requires you to answer questions such as:

  • Did you work during the last week?
  • Did you look for work during the last week?
  • Did you make any income during the last week?

You must answer these questions honestly, or you may be subject to repercussions. It’s best to keep a log of your job search activity every week—resumes you sent out, interviews you went on—and have it ready should anyone at DETR request that information.

You may claim unemployment benefits for 26 weeks. After that time, if you are still unemployed, you may file for an extension of benefits, but there is no guarantee your request will be approved.

Appeals

If your claim for unemployment benefits was denied, you have the ability to appeal the ruling. You must file your appeal within 11 days of the date the decision to deny benefits was made. If your appeal is approved, you may have to attend a hearing during which you will be able to state your case about why your claim for unemployment benefits should be approved. Be prepared to give evidence to support your case, such as dates of employment, witnesses to any employer misconduct, or any other information that will substantiate your claim.

For more information, you may call the Appeals Office directly:

Las Vegas: (702) 486-7933
Reno: (775)823-6660
Northern Nevada: (866) 626-0610
Southern Nevada: (866) 626-0629

Contact Nevada DETR
2800 E. St. Louis Avenue
Las Vegas, NV 89104

500 East Third Street
Carson City, NV 89713

Phone Numbers

Northern Nevada: (775) 684-0350
Southern Nevada: (702) 486-0350
Long Distance or Interstate: (888) 890-8211
TTY Hearing Impaired Services:
Northern Nevada Claim Center: (775) 687-1109
Southern Nevada Claim Center: (702) 486-0157

Resources

Here are more resources pertaining to Nevada unemployment:

Nevada Unemployment Law
http://leg.state.nv.us/NRS/NRS-612.html

Nevada Unemployment Insurance Handbook for Claimants (PDF document)
http://www.nvdetr.org/ESD%20Pages/ESD_docs/UI_Claimants_Handbook.pdf

Nevada Unemployment Forms
http://nvdetr.org/esd%20pages/claimant%20forms.htm

File Unemployment Claims Online
http://www.expressclaim.org

Northern Nevada Emergency Resource Guide (PDF document)
http://detr.state.nv.us/PDFS/Northern_Nevada_Emergency_Resource_Guide.pdf

Southern Nevada Emergency Resource Guide
http://detr.state.nv.us/PDFS/Southern_Nevada_Emergency_Resource_Guide.pdf

Report Nevada Unemployment Insurance Fraud
https://uifraud.nvdetr.org

Nevada Workforce Informer
http://www.nevadaworkforce.com

Frequently Asked Questions About the EPPI Card
https://www.eppicard.com/faq.html

68 Comments to “Nevada Unemployment Information – Benefits, Eligibility etc.”

  1. Hugo says:

    If you are receiving CONTRIBUTIONS-based JSA, you MAY be able to cnntioue claiming it if you are going to Europe TO LOOK FOR WORK but you will probably have to give at least 4 weeks’ notice; there are various forms to be completed and letters to take with you to the equivalent of Jobcentreplus in the European country you are going to. Please note that there may be only certain European countries where we have reciprocal arrangements.If you DO qualify for your JSA Contributions-based to be exported, you will only get the same equivalent rate as you currently get in the UK; if the standard of living is higher in the country you go to, you may find yourself financially worse off than staying in the UK.In addition, your JSA would still exhaust at the same time as it would if you stayed in the UK regardless of whether the other country’s benefit entitlement would otherwise last for a longer period.If you only get INCOME-based JSA, you will not be able to export this benefit if you go abroad.

  2. amy kelso says:

    I received two letters one said: You are entitled to benefits from 8/18/13, if otherwise eligible. The second letter said: You are not entitled to benefits effective 8/18/13 until i return to work in covered employment and earn at least $212.00 in each of 10 weeks. Etc. Please let me know do i get benefits or do i not receive benefits.

    • ali says:

      Did you get your benefits? i got the same two letters.

    • Neither of you get benefits. You’ve both been disqualified either because you did not quit for good cause – or were guilty of misconduct. This means you need to go back to work, earn the designated amount, and experience a qualified separation. If you do not agree with the determination, file an appeal and rebut the reasons why you were disqualified.

  3. My son Michael Brooks hasn’t been able to get through to get the unemployment, we have been with out mail since 6-13-13 702-504-6018

    • Why are you without mail? Open a Post Office Box at your local Post Office if you can’t get delivery to your home. Then – using the internet via the contact from on the NV unemployment website – notify Nevada of your change of mailing address. Then, email your state representative requesting they have someone from Nevada call you to straighten out your son’s claim – or your son should visit a local NV unemployment office. Look up the addresses of your nearest office on the Nevada website.

  4. Trying to re open my claim

    • Darlene Elsmore says:

      I’ve been trying to file,for four days,
      I collected year2015 for 8wks,
      I have my debit card, but I collected from a different job,do I open a new claim?
      I can’t get pass the Credit check B.S
      It’s their recommended site,
      It count let me go into the job questionnaire,so now I have to wait til Monday or Tuesday
      Only two days open for filing a claim
      So if I can ‘re-open last claim I might get around this credit check BS
      That I will have to pay 1.00
      On my credit card and if I don’t cancel it within 7 days they will charge me 29.95 a month…
      What a Racket…

      • Bri says:

        Darlene – I’m not sure what site you are attempting to apply for unemployment insurance through, but there should not be any sort of application fee for applying for unemployment insurance in Nevada or any other state for that matter. Please visit Nevada’s office Unemployment Compensation site at the following address: http://ui.nv.gov/

  5. Marty says:

    How do I change my tax status from taxes taken out of my unemployment benefits to no taxes withheld ? I would be in a better position if I paid my taxes due, in tax season 20014.

  6. Kevin says:

    I worked in ca last year made 18thousand. Can I get unemployment from ca?

  7. Dustin says:

    I had just filed a few weeks ago as I seperated from Cox Communications here in Las Vegas. I just peeked into my account through the website and the determination says “Deny w/ Relief” in those exact words and symbols. What does this mean? I am thinking optimistically that Cox is denying or fighting me, but the w/ relief part means that they are giving it to me anyway. But worst case, I am denied…what does the “w/ relief” mean? Weird wording either way. Thanks for your help

  8. bala says:

    SO @dustin did you get your benefits…i have the same thing too.

  9. kane says:

    i was approved and received benefits for 4 weeks. now they are saying i refused work 4 weeks ago… how is this possible?

  10. Katherine says:

    Have NEVER received my DEBIT card and cannot get any information by calling 877-829-4130…they want the card number and pin #, all automated…even if you do not put any numbers in…keeps saying they haven’t gotten the number and after about three times of this the number just hangs up……and no way to actually speak to anyone…any ideas ion how to get my card?

  11. My spouse is being offered employment in Las Vegas and we are going to relocate. I haven’t yet found employment and wanted to know if that is acceptable grounds to file unemployment. The twist is that I am retired military and draw a military pension. I just want to cover all of the bases before terminating my current job and relocating.

    Thank you.

    • If you are moving within the State of Nevada, there are no benefits if you quit your current job to follow your wife. NV pays trailing spouse benefits for military base transfers only. Now, if you are currently living in California, then, yes, you have no problem quitting your California job and collecting unemployment from the State of California until you find work in Nevada. The laws of the state you are moving FROM determine trailing spouse benefits. Before you quit, be sure your current employer can’t use you remotely in LV.

  12. nique says:

    Deny/w relief mean your denied . They will send you a letter stating why. Marvin Nevada is a horrable state to try and get help. Do not think they will approve you.

  13. Eric says:

    Whats the number to call every week in order to get your money?

  14. I think its a bunch of B.S. that a person calls early in the morning to speak to someone for help with online difficulties and after two hours you get hung up on. You then call back and it says que full for the day. Well by god I was in que until your people decided to go lunch and clear the lines!

  15. Michelle says:

    I have been collecting my unemployment for 20 weeks, I have not found a job yet. Do they just stop paying or is there something to do to get a extension.

  16. Dana Gill says:

    I need to find out if I can get a print out of benefits received.

  17. kristen says:

    What day do you receive your money on your card after filling?

  18. fran dalton says:

    i just looked on the ui.nv.gov website. though the recording when i called in my claim said it was processed successfully the website says my benefits were exhausted. the automated voice says there are no extension programs in nevada. so what the heck do i do now? i am 55, cant find work, and am raising my 2 grand daughters by myself as their mom, my daughter -died. i cant become homeless. i am scared to death now. what do i do???

  19. Anthony Macnabb says:

    When tried doong cquick claim on phone for my weekly claim said still have money on account but used all my 20 weeks…firstly pretty sure hasnt been 20 weeks but even if has since no extensions in nevada is there any way around that or can be done to get more weeks since have money on account still?

  20. Karla says:

    I have received a letter that said you are entitled for benefits on 11/08/15 if otherwise eligible, does that mean I’ve been approved?

    • Daniel says:

      I’m in the same position, down to the date even. I still haven’t received my debit card either. Any time I click on the file information regarding a payment for the week filled, it takes me to the decision for my claim, which states “allow”.

    • Letters which provide information on your “possible” benefits are not approvals. Continue to claim. If NV is like most states, it will send the debit card when the claim has been approved.

  21. Eddy Smith says:

    Got calls about employer filing an appeal opposing my UI claim. The person from the UI gave me a govt number that is no longer in service. Why should I be surprised? UI said I would get $300+ per week and then they paid $`170 for 3 of the 7 weeks I was unemployed. Tried calling them and was put on hold for an hour. I understand it is govt ran, but if a company was ran this ineffective in the private sector it would have filed bankruptcy more times than Trump.

  22. Debbie says:

    You CANNOT file claim in person in the OFFICE. We were there today —

    Both of us applied almost 2 weeks ago online — and were told since worked out-of-state could not file online — have to call…

    CAN”T GET THROUGH — when get through, get disconnected or transferred to someone who cannot help… i.e. INFORMATION LINE calls back several hours later and basically says tough!

    Do you need an attorney == just to get to FILE a CLAIM???

  23. Taylor says:

    I had a letter on 01-08-16 stating I’m entitled to benefits from 12-27-15. I just got another one about a different past employer saying I am not entitled to benefits effective 11-08-2015. What does this mean? Will I receive nothing ?

    • crystal p says:

      Did you ever receive anything cuz I got the same kind of letters one saying I was eligible and one saying I wasn’t?

    • In both cases, you will need to find out why. Generally, if you’ve quit an earlier job without cause or there was misconduct, the current application can be affected until you prove you have earned enough to purge any penalty from the prior issues.

  24. Frederick Aaln Dunhour says:

    Need debit card mailed to new address: 182 E. Greenbrae Dr. ,Sparks, NV. 89431
    Old address:1570 Sky Valley drive, H-203
    Reno, NV 98523.
    Lost in mail have been waiting a very long time.
    7752874509

    Thank you for your time.
    Frederick A. Dunhour..

  25. Julie says:

    I waited for 2 hours on hold to ask if they are going to send me a new card and they disconnected the call AFTER TWO HOURS. Now I had to start all over again on hold. This is RIDICULOUS. I HAVE ONE SIMPLE QUESTION. The debit card people have the address attached to the old card I no longer have but my application is over a week old. Does this mean I will be receiving a new card because I have yet to recurve one. This hold music and these fraud messages are driving me nuts now after 2 hours and being hung up on. FIX YOUR SYSTEM AND DON’T MAKE PEOPLE WAIT SO LONG FOR SIMPLE QUESTIONS. BEING UNEMPLOYED IS STRESSFUL ENOUGH AS IT IS’!!!!!

  26. crystal p says:

    I received two letters one said: You are entitled to benefits from 2/28/16, if otherwise eligible. The second letter said: You are not entitled to benefits effective 2/28/16 . I was in a car accident on September 11th and I have a broken hip and pelvis and an arm and I was let go because of medical reasons because I have to have more surgery so I don’t understand these letters are you approved or not approved how do you know?

    • Joslyn W says:

      I got the same thing. 1 saying approved and another one saying deny w/relief all on the same decision date. Did you ever ended up getting paid? This is so confusing.

    • @crystal – if you lost your job because of medical reasons, Nevada should approve the claim. However, NV will not be able to pay benefits until you are recovered, provide a doctor’s release stating you are fit to search for and accept work. Unemployment benefits are not paid when is disabled. That said, normally the “not eligible” letter rules. You need to find out the status. You should have a claim. But, as stated, you will not be able to collect on that claim until you are fit for work.

  27. Lashawn says:

    Why did I not get approved for the full benefits amount when I had been working at the same place 10 years!!! How does that happen??

    • You need to examine the wages in the base period used by Nevada. Are they correct? Do they rise to the level which would allow the maximum Nevada benefit? Currently, NV’s maximum benefit is $407/wk., paid for up to 26 weeks. Complete information on how benefits are calculated, here:

      http://www.detr.state.nv.us/ESD%20Pages/ESD_docs/UI_Claimants_Handbook.pdf

      If you are monetarily eligible, your WEEKLY BENEFIT AMOUNT will be 1/25, or 4 percent of your highest quarter earnings. This amount cannot be more than the maximum weekly benefit amount, which is set by law each year, beginning July 1.

  28. sonia says:

    How do I apply to get paid while on FMLA?

  29. Heather says:

    I filed for unemployment in February and was denied because I quit but it stated that I was disqualified until I work for 10 weeks making at least my benifits rate per week and now my page shows that they are charging the company I left for the Job I just quit and it allowed me to reactivate this claim I have not yet been back to work so I’m now wondering if I am in fact going to receive benifits or not

  30. Marina says:

    Okay so I applied for unemployment 2 weeks ago says I got denied w/relief still trying to figure that out! Anyway I read the reason I was denied and it was totally different from what I implied! I left for job dissatisfaction because I felt I was getting bullied and my lovely interviewer said because my hourly rate was less than before.. I did tell her about my hourly rate being lower and how I disliked it but that wasn’t the reason I left! Should I appeal or can I just talk to another person about it?

  31. Slvatierra says:

    13yrs i was laid off found a new job very next morning worked there for 2 yrs had enough seperated filed for unemployment n received it for 3 wks found i thought a great place to work but after my 2nd check ( 1mnth) the owner started to deduct money from my check. W/out asking , telling me and random stuff, later found out he did that to ppl so i walked . My check was 6,058.70$ and he wrote me a check on pay day (friday 8ish) we supose to get paid or checks by noon but he was to bussy that friday and he bever received them he later told me so thats qhy he made me my check and said here thats when o saw it. Filed for unmpl. Got denied so i did what the lady from unmployment told me to do faxed over all the info the copy of check and short story explaing the sittuation today was last day to appeal i did fax over everyrhing but what now they keep telling me i need to call the appeal off. Give me anumber but dosentnt work twice thet done this now what .

  32. Tom says:

    My son was recently separated from USMC with an 80% service connected disability and a $1500 disability check. He was denied because of what they call his monthly “pension” check. Are they the same? To me pension and disability payments are totally different, one is exceeding a retirement decision, the other is not being able to continue employment due to the service connected disability. T.

    • Clearly, NV did not examine your son’s claim very well. Pension payments which can be an offset to unemployment benefits are not disability payments. Assuming this was a pension, NV would offset his maximum monthly benefit of $1,763 with the $1,500, and pay $263. It would appear your son does not qualify for the maximum payment; therefore, if his was a “pension,” he would receive zero because of the offset.

      All that said, regardless of what NV is calling this payment, your son is not eligible for unemployment benefits because unemployment benefits are not paid to the disabled.

      Unemployment benefits are paid to people who are Able and Available – i.e., searching for and able to accept full-time work if offered. The disability status alone is disqualifying – whether or not he gets money for this disability.

      If your son recovers and becomes A&A, then the disability payments will cease. Whether or not he qualifies for unemployment benefits will depend on how much of his military pay remains in the base period used at the time he applies.

      FYI, a few states have short-term disability programs with very generous benefits for illnesses, pregnancies, etc., but these SDI payments are not paid concurrently with unemployment benefits, are paid only until claimant is again A&A – at which time claimant may be able to revert to an existing (or new) unemployment benefit claim.

      It is not possible to collect unemployment benefits from any state if one is disabled.

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