All unemployment claims and issues in Maryland go through the Division of Unemployment Insurance in the Department of Labor, Licensing, and Regulation. Unemployment insurance is funded by employers and it allocates money to those who are unemployed through no fault of their own. They must also be ready, able, and willing to work.
To be eligible for unemployment in Maryland, you must be able, ready, and willing to work. You also must have worked and earned enough during your base period. The base period is the first four quarters of the last five calendar quarters. If you are not eligible using the standard base period, you may use an alternate base period. The alternate base period is the last four completed calendar quarters. You will have to contact the claim center to ask for an alternate base period. The claim center may contact your past employer to determine why you were let go.
If you are approved for unemployment payments, you then have to review your Determination of Monetary Eligibility, form DLLR/DUI 212. This includes information on any employers you had during your base period and the money you earned during this time period. This will list your weekly benefit amount. Benefit amounts range from $50 per week to $430 per week. You may also receive an additional $8 per dependent child, up to five children. You may collect unemployment payments for up to 26 weeks, and then you have to wait until you have earned enough money to qualify again.
To qualify for ongoing unemployment payments, you must be actively seeking work. When you request your weekly payment, you may have to produce a list of jobs you applied for. You need to keep a log of this information for each job you apply for/ask about: date of contact, name and address of employer, name and title of person contacted, phone number and e-mail address of employers contacted, type of work applied for, how contact was made, whether the resume/application was accepted, and the result of the job contact.
Everyone who receives unemployment in Maryland must register with Maryland’s One-Stop Career Center System. You can enroll in person or online.
How to Apply
Filing an initial claim is the first step to receiving unemployment benefits. You will need your full name, social security number, address, telephone number, information for your dependents, and the name, payroll address, telephone number, and reason for separation for all employers that you have had in the previous 18 months.
You can file online at Maryland Unemployment or via telephone. The telephone number you call depends on which area you are calling from.
If your initial claim is approved, you will have to file continued claims for each week that you are unemployed. You cannot file for the week until Saturday. After the initial week of payments, you file once every two weeks. You may call Telecert or you may go on the web and use Webcert to file your continued claims. Continued claims must be filed within 14 days of the last day of the most recent week for which you are requesting benefits. Late claims will not be paid. If you file your continued claim properly, you will receive a seven digit processing number that serves as proof that your payment is being processed.
If you are receiving unemployment insurance payments and you work part-time, you may still be able to claim partial benefits. For each week that you request payment, you can earn up to $50 without it affecting the amount of unemployment you receive. However, you must still report any amount under $50 that you make. When you report earnings, your benefits will be adjusted appropriately.
Your request for unemployment insurance payments may be denied. If this happens, you will receive a Notice of Benefit Determination that explains why your claim was denied. If you disagree with the decision, you may appeal it. You must file your appeal within 15 days of the day that you were denied benefits. Appeals must be mailed to the Appeals Division and signed by the person requesting the appeal. Your employer may also appeal if you are given unemployment insurance benefits. You may need to attend an appeal hearing.
If you are filing an appeal, you should still continue to file continued claims. If you win your appeal and you have not filed continued claims, you will not be paid for that time period.
In the event that your initial claim is approved, you will receive a Notice of First Benefit Payment Approval and Mailing of Your Prepaid Citibank Debit Card. Your first payment has been approved; further payments must be approved through continued claims. Within seven days of the notice, you should receive a Citibank debit card that is loaded with your first week of payments. You may request that Citibank deposits your benefits into your account instead of onto a debit card. To do this, call Citibank at 1-800-582-4910.
Find your claim center
File an initial claim online
File an ongoing claim online
Claimant Information Service
410-949-0022 for people calling from Baltimore or out-of-state
1-800-827-4839 for people calling from Maryland but outside of Baltimore
Address for appeals
1100 N. Eutaw St. Room 505
Baltimore, MD 21201
Phone number for appeals
Sign up for Maryland’s Career Center online
Find your career center