Indiana Unemployment Information – Benefits, Eligibility etc.

Indiana’s unemployment insurance program is managed by The Indiana Department of Workforce Development (DWD). The UI program serves as a temporary income replacement for eligible individuals. You can apply for Indiana’s UI program online via Uplink or in person at your local WorkOne Center (WOC). To find the nearest WOC location, click here.Seal of Indiana


To be eligible for Indiana’s UI program, you must be unemployed through no fault of your own. Being unemployed through no fault of your own is the most basic eligibility requirement for UI programs nationwide. Other eligibility requirements vary from one state to the next.

Before you may submit an unemployment insurance claim in Indiana, you must meet the following additional eligibility requirements:

  • You are actively seeking work
  • You are readily available to work
  • You are ready and willing to accept any work opportunities offered by the DWD
  • You are registered with the Reemployment Service Program (RES), otherwise known as Indiana Career Connect. The Indiana Career Connect (ICC) program will be addressed later in this article.
  • If you are working a part-time job, you may still be eligible for benefits so long as your weekly earnings amount to less than 20% of your weekly benefit amount of unemployment insurance payments.
    • If you earn more than 20% of your WBA, then anything that exceeds the 20% mark will be deducted, dollar-for-dollar, from the benefit amount that week.
  • You have worked in the state of Indiana for a minimum of the past 12 months, and it is sometimes required for you to have worked in Indiana for up to the past 18 months,
  • You earned enough wages in your base period, which is composed of the past 12 months/first four quarters of the last five completed quarters in which wages were earned.
    • Your base period includes the first 4 of the last 5 completed calendar quarters before the week you file an initial claim. The wages you earned during those quarters are used to determine if you qualify for benefits and to calculate how much you can be paid. Wages from the last quarter worked will not count towards your base period.
    • You earned a minimum total wages of $4,200 in the base period.
    • Out of your total base period earnings, at least $2500 of your wages were earned during the second half of the base period.
    • Your total base period earnings must be at least 1.5 times your highest-quarter earnings.
      • i.e. if you earned the most amount in quarter 3 when compared to the remaining quarters of the base period, you would have to have earned a total amount that is at least 1.5 times greater than the amount you earned in quarter 3.
    • You may only earn a maximum weekly benefit amount of $390
  • Your Social Security Number
  • Your employment history going back at least 18 months, including the contact information of your former employers during those months
  • The dates you were employed and reasons for any separations from employment positions that occurred during those months
  • Identifying information, such as a State I.D.

You only qualify for benefits if you are unemployed through no fault of your own. For information regarding your separation, check out Indiana’s online resources or call a WOC for help with understanding your rights regarding employment separation. If you are not eligible for unemployment insurance, you may still use DWD job search resources.

Application Process

If you believe you should be eligible to receive unemployment benefits, then you may apply for Indiana’s program online or in person at your local WOC office.  This general process should be used if you need to:

– File an Unemployment Insurance claim

– Reapply for Unemployment Insurance

– Resume a previously interrupted claim

If applying online, go here to begin the process. You should read over and watch any tutorials in order to ensure your successful completion of the unemployment insurance claim’s filing process. Also, it is highly recommended that you turn off any pop-up blockers! Important information windows may pop up that you will miss unless you allow them through your firewall before beginning the application process.

Make sure to follow any and all instructions given. If you find yourself confused at any point of the application process, do not guess! Call, email, or drop by a WOC location to figure out the best way to proceed. Incorrectly answering questions, skipping questions, or giving the wrong information has the potential to not only get your claim denied, but to also land you in legal trouble! It is better to be safe than sorry when it comes to filing for unemployment insurance.

In order to complete the application process, you will need the following information:

  • Your full name, address, and zip code
  • Your Social Security Number – your claim cannot be processed without it
  • Another form of identification (state ID, License, etc.)
  • The names and contact information of your former employer(s)
  • A full and accurate list of dates you worked for your former employer(s)
  • The reason(s) you are unemployed

A claims deputy within the agency’s administrative office will determine if you are eligible for benefits. As part of your application you will need to provide fact finding information or submit the fact finding sheet in addition to your paper application.

Filling out this information as completely as you can will make the application process easier for both you and the deputy. Your most recent employer may be contacted for information regarding your claim from the application. You will be sent a Determination of Eligibility, once the process is completed.

If you were fired for just cause, you may not qualify for benefits. Just cause includes, but is not limited to:

  • Giving false information on a job application
  • Knowingly breaking an employer’s rules
  • Unexcused absence or tardiness
  • Purposely damaging the employer’s property
  • Refusal to obey employer instructions
  • Reporting to work under the influence of drugs and/or alcohol
  • Consuming drugs and/or alcohol on the job
  • Conduct that threatens the safety of others
  • Conviction and imprisonment for a serious crime
  • Breach of a duty you owed your employer


If you quit voluntarily without good, work-related reasons, you may not qualify for benefits. Good, work related reasons include, but are not limited to:

  • Your employer unreasonably changes the terms or conditions
  • of your work,
  • Safety violations at your work site,
  • Harassment, and
  • Domestic or family violence.

Some exceptions are made for those who voluntarily leave work for other reasons.

Contact DWD at 1-800-891-6499 or visit their website for those exceptions.


If you are denied unemployment benefits, you may appeal a claim by requesting a hearing before an Administrative Law Judge (ALJ). Some things to take note of are:

  • Your request must be mailed (100 North Senate Avenue, Suite N800, Indianapolis, IN 46204) or faxed (317) 233-6888 to the Appellate Division, or delivered to a WorkOne Center within 13 days of the mail date of the Determination of Eligibility.
  • You must include the reason you disagree with the Determination of Eligibility notice.
  • You will be unable to get information on your appeal for at least 7 days after you have filed.

The link provided ( help assist in any questions you have towards the appealing process.


Indiana law requires a 1-week waiting period before payment begins. As the time continues you must regularly complete your weekly claims online at Uplink.  Payment will be delivered via Visa Prepaid Debit Card. Your benefits will be deposited to your personal card account by the IDWD for your convenience. Like a regular debit card you are allowed to withdraw funds from ATMs and bank tellers. You are allowed 1 free bank transaction each time a deposit is made on your card, while cash withdrawals from PNC Banks and MoneyPass ATMs are always free. You are also allowed to purchase from retailers directly wherever Visa is accepted.

Funds can also be transferred to your personal checking or savings account only by telephone by calling 1-888-393-5866. Be sure to have your card number and PIN available during the transaction. Each transfer takes 1-3 business days to appear in your account, depending on the deposit availability policy of your personal bank. Entering the wrong routing or account number will postpone your transfer and the funds will be returned to your debit card within 5 business days.  Visit to find information on ATM locations and common questions about the Debit Card Program.


Claimant Handbook 

WorkOne Center

Online Tutorials

Indiana Career Connect

Calculate Remaining Weeks of Benefits

Accurate and Honest Reporting

Resource Guide for the Unemployed 


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